System status

October 13, 2026 10:28PM PDT Scheduled - We have identified an issue affecting the VPS metrics within the web control panel. To deploy the necessary patch and restore full metric reporting, we will be perform ing rolling reboots on the affected VPS host. During this maintenance window, your VPS will experience a brief period of downtime (typically 2-5 minutes) as the system restarts and applies the fix. No data loss will occur, and all configurations will remain intact. October 13, 2026 10:48PM PDT Active - Maintenance reboots have now started to resolve the web panel metrics issue. Affected virtual servers will experience a brief 2-5 minute downtime as the fix is applied. We are monitoring the process closely and will post another update once all reboots are complete. October 13, 2026 11:26PM PDT Active - The rolling reboots are taking slightly longer than our initial 11:15 PM PDT estimated completion time, but the process is progressing smoothly and without any issues. We are continuing to monitor the remaining servers as they restart and will provide a final update once the maintenance is fully complete. Thank you for your continued patience. October 14, 2026 12:52AM PDT Completed - All rolling reboots have been successfully completed, and the maintenance is now finished. The VPS metrics are once again syncing and displaying accurately within the web Panel. We appreciate your patience and understanding during the slightly extended maintenance window. All services are operating normally.

October 23, 2026 2:20PM PDT Investigating - Our Operations team is currently investigating connectivity issues affecting the File Manager interface. We’re working to identify the cause and will share updates as soon as we have more information. We’re sorry for the disruption and appreciate your patience. October 23, 2026 5:20PM PDT Investigating - We are investigating an incident affecting several of our services. While we work on it, the panel File Manager (files.dreamhost.com) is offline, and some webmail users have been signed out or may see an error when logging in. As a precaution, we are resetting the passwords of some email accounts. If yours was reset, webmail and your email apps (Outlook, Apple Mail, your phone) will stop accepting the old password. The account owner can set a new one from the Manage Email page in the DreamHost panel: https://help.dreamhost.com/hc/en-us/articles/216479177-Change-password-Mail-users We will never email you asking for your password. To change a password, log in to the DreamHost panel directly at panel.dreamhost.com rather than following a link in an email. If you receive a password reset email you did not request, you can ignore it. We will post our next update here by 8pm Pacific, sooner if we have more to share. October 23, 2026 8:01PM PDT Investigating - We are continuing our investigation and will be sending updates shortly. Thank you for your patience. October 23, 2026 10:13PM PDT Identified - We're working on an issue affecting some of our systems, including FTP/SFTP access and webmail. As a precaution, we are resetting passwords for some email and FTP/SFTP users. If you're affected, we will email you with the steps to set new passwords in the DreamHost panel. Please wait for that email before changing any passwords yourself, since changes made before our reset is complete will be overwritten. If you haven't heard from us, no action is needed right now. A reminder: we will never email you asking for your password, and our notification won't ask you to log in through a link. To change any password, go directly to panel.dreamhost.com. If you receive a password reset email you didn't request, you can ignore it. October 24, 2026 12:25AM PDT Identified - Our team is continuing to work on this overnight. Password resets for affected email and FTP/SFTP users are in progress, and we will email affected account owners with the steps to set new passwords as each group is completed. Please continue to wait for that email before changing passwords yourself. If you haven't heard from us, no action is needed. October 24, 2026 10:37AM PDT Identified - The password reset for affected email and FTP/SFTP users is complete. Account owners can set new passwords now in the DreamHost control panel at panel.dreamhost.com; there is no need to wait for our email. Please allow up to 15 minutes for a new password to take effect before the user signs in. We are also emailing affected account owners with step-by-step instructions. Those emails are being sent in batches and may take a few hours to arrive. As a reminder, we will never email you asking for your password, and our notification will not ask you to log in through a link. To change any password, go directly to panel.dreamhost.com. If you receive a password reset email you did not request, you can ignore it. October 24, 2026 6:09PM PDT Identified - Emails to affected account owners with step-by-step instructions have began going out and will continue in batches over the next few hours. You do not need to wait for the email: if you are the DreamHost account owner, you can set new passwords now in the DreamHost control panel at panel.dreamhost.com under Mail > Manage Email or Websites > SFTP Users & Files. Please allow up to 15 minutes for a new password to take effect. If you are an email or FTP user, please contact your account owner, who can set a new password for you. We will never email you asking for your password, and our notification will not ask you to log in through a link. If you receive a password reset email you did not request, please ignore it. October 25, 2026 11:43AM PDT Identified - The majority of emails to affected account owners with step-by-step instructions to reset passwords have been sent, and we are actively sending the remaining emails, with completion expected today. You do not need to wait for the email to reset your password. If you are the DreamHost account owner, you can set new passwords now in the DreamHost control panel at panel.dreamhost.com under “Mail > Manage Email” or “Websites > SFTP Users & Files”. Please allow up to 15 minutes for a new password to take effect. If you are an email or FTP user, please contact your account owner, who can set a new password for you. Some customers on our Professional Email service received a “Failed to edit” error when setting a new email password in the panel. That issue has been fixed. If you saw this error, please try setting a new password again. The File Manager at files.dreamhost.com remains unavailable while we continue to work on this issue. We will post an update here when it is restored. Reminder: DreamHost will never email you asking for your password. Go directly to panel.dreamhost.com to make any changes. October 25, 2026 9:32PM PDT Identified - All impacted DreamHost account holders have now been emailed step-by-step instructions to reset passwords for mail and FTP/SFTP users on their accounts. These users will be unable to log in until the owner of their DreamHost account resets their passwords and shares the new credentials with them. Work on restoring the File Manager at files.dreamhost.com continues. We will post an update here when it is restored. DreamHost will never email you asking for your password. Go directly to panel.dreamhost.com to make any changes. October 26, 2026 3:35PM PDT Monitoring - Our engineers have pushed out a fix to the File Manager, and http://files.dreamhost.com is now back online. We are monitoring the situation to ensure that the File Manager is back in a fully operational state. We'll update this post when we're all clear. Password resets are still required for a subset of email and FTP/SFTP user accounts. For more information, please see the DreamHost Knowledge Base: https://help.dreamhost.com/hc/en-us/articles/360020918452-Current-Status-Notifications . October 27, 2026 4:45PM PDT Resolved - We’re glad to report that this issue has been resolved and the File Manager’s services remain fully operational at files.dreamhost.com. If you’re still experiencing any issues, please reach out to our Technical Support team from your account control panel at https://panel.dreamhost.com/. As a reminder, password resets are still required for a subset of email and FTP/SFTP user accounts. For more information, please see the DreamHost Knowledge Base.

September 14, 2026 2:02PM PDT Scheduled - On Monday, Sept 21st, between 9:00 p.m. and 10:00 p.m. Pacific time, DreamHost will perform network maintenance affecting the Managed VPS and MySQL VPS hosted on the servers listed at the bottom. Customers will experience intermittent connectivity during this time, but the disruption will be limited and not last the full duration. No action will be needed from your side, either before or after the maintenance window. All other services will remain unaffected. To confirm the datacenter and the server where your services are hosted, you can visit https://panel.dreamhost.com/?tree=support.dc Affected Hosts: iad1-vpshost-g3-01 | iad1-vpshost-g3-02 | iad1-vpshost-g3-03 | iad1-vpshost-g3-04 | iad1-vpshost-g3-05 | iad1-vpshost-g3-06 | iad1-vpshost-g3-07 | iad1-vpshost-g3-08 | iad1-vpshost-g3-09 | iad1-vpshost-g3-10 | iad1-vpshost-g3-11 | iad1-vpshost-g3-13 | iad1-vpshost-g3-14 | iad1-vpshost-g3-15 | iad1-vpshost-g3-16 | iad1-vpshost-g3-17 | iad1-vpshost-g3-18 | iad1-vpshost-g3-19 | iad1-vpshost-g3-20 | iad1-vpshost-g3-21 | iad1-vpshost-g3-22 | iad1-vpshost-g3-23 | iad1-vpshost-g3-24 | iad1-vpshost-g3-25 | iad1-vpshost-g3-26 | iad1-vpshost-g3-27 | iad1-vpshost-g3-28 | iad1-vpshost-g3-29 | iad1-vpshost-g3-30 | iad1-vpshost-g3-31 | iad1-vpshost-g3-32 | iad1-vpshost-g3-33 | iad1-vpshost-g3-34 | iad1-vpshost-g3-35 | iad1-vpshost-g3-36 | September 22, 2026 10:01AM PDT Scheduled - The scheduled maintenance has been completed. Thank you for your patience. September 22, 2026 10:06AM PDT Active - Scheduled maintenance has started. September 22, 2026 10:06AM PDT Completed - The scheduled maintenance has been completed. Thank you for your patience.

September 24, 2026 1:03PM PDT Investigating - Our domain registration partner is currently investigating issues affecting Domain Registration services for .shop domains. We’ll share updates as soon as we have more information. We’re sorry for the disruption and appreciate your patience. September 24, 2026 1:09PM PDT Monitoring - Our domain registration partner, has implemented a fix for the Domain Registration service disruption impacting .shop domains. We are monitoring the situation to ensure services remain stable and will share another update once we’re confident that everything is fully resolved. September 24, 2026 1:56PM PDT Resolved - We're glad to report that this incident has been resolved and the Domain services issues that were affecting .shop domains are now fully resolved. If you’re still experiencing any issues, please contact our Technical Support team. Thanks again for your patience while we worked to resolve this.

October 13, 2026 12:06PM PDT Scheduled - DreamHost will be performing critical network maintenance affecting a subset of Dedicated Servers in our US - West (Hillsboro, Oregon) data center. This maintenance will begin on October 14th at 10 PM PT. The Dedicated Servers listed at the bottom of this post will experience approximately 15 minutes of network downtime while the work is completed. Connectivity will return automatically once the maintenance is finished, and no action is needed on your part. All other services will remain unaffected by this maintenance. Affected servers: ds14763, ds14764, ds14765, ds14770, ds14772, ds14773, ds14774, ds14775, ds14776, ds14778, ds14779, ds14780, ds14781, ds14784, ds14786, ds14787, ds14790, ds14792, ds14793, ds14794, ds14795, ds14796, ds14797, ds14799, ds14800, ds14802, ds14803, ds14804, ds14805, ds14808, ds14809, ds14810, ds14932, ds14990, ds15243, ds15273, ds15274, ds15818 October 14, 2026 10:00PM PDT Active - This maintenance has now started. The listed Dedicated Servers will experience approximately 15 minutes of network downtime. Connectivity will restore automatically, and no action is required on your end. We will post a final update once the maintenance concludes. October 14, 2026 10:13PM PDT Completed - This maintenance is now complete. Network connectivity has been fully restored to all affected Dedicated Servers, and services are operating normally. Thank you for your patience!

September 20, 2026 11:00AM PDT Investigating - Our Operations team is currently investigating a service disruption affecting our Shared Hosting services in our PDX/IAD1/AMS1 data centers. We’re working to identify the cause and will share updates as we have more information. We’re sorry for the disruption and appreciate your patience. September 20, 2026 12:06PM PDT Identified - Our Operations team has identified the cause of the disruption affecting Shared Hosting services. We’re actively working on a fix and will share updates as we make progress. Thank you for your patience while we work through this. September 20, 2026 12:44PM PDT Resolved - We have successfully resolved the recent disruption to our Shared Hosting services. Normal operations have resumed. We sincerely apologize for any inconvenience this caused and appreciate your patience while we worked on a fix.

October 10, 2026 11:45PM PDT Scheduled - Our Operations team will be performing emergency maintenance today (2026-10-10) from 11:50PM to 12:05AM Pacific time on the iad1-b2 network infrastructure. The maintenance will require temporary downtime while our team completes the work. Expected downtime: 15 minutes We understand the short notice may be disruptive and appreciate your patience as we work to complete this as quickly as possible. October 11, 2026 12:07AM PDT Active - Maintenance started on schedule at 11:50pm October 11, 2026 12:08AM PDT Completed - The emergency maintenance has been completed and services are operating normally. Thank you for your patience.

October 30, 2026 11:51AM PDT Investigating - We're performing rolling restarts across our shared hosting servers. Websites and services host on a Shared or WebHosting plan may be briefly unavailable while their host restarts. No action is needed on your end. We'll update this post once the restarts are complete. October 31, 2026 5:42PM PDT Monitoring - The rolling restarts across our shared hosting servers are complete. Websites and services on Shared and WebHosting plans are back online. We're monitoring to confirm everything stays stable. No action is needed on your end. October 31, 2026 5:58PM PDT Resolved - The rolling restarts across our shared hosting servers finished successfully, and all websites and services are running normally. This incident is now resolved. If you notice anything unexpected with your site, please reach out to our support team.

September 19, 2026 11:03AM PDT Investigating - Our Technical Operations team is currently investigating connectivity issues affecting a number of services in our IAD data center. Please check the Data Centers page in your DreamHost web panel to see if you’re affected by this issue. We are closely monitoring the situation and will be posting periodic updates as further information becomes available. September 19, 2026 11:13AM PDT Monitoring - Our Technical Operations team have pushed out a fix and are now monitoring the situation to ensure we’re back in a fully operational state. We’ll update this post when we’re all clear. September 19, 2026 11:56AM PDT Resolved - This incident has been resolved and systems are now fully operational. Please contact our Technical Support team via the DreamHost Web Panel if you are still experiencing related issues.

October 17, 2026 2:50PM PDT Investigating - We have identified an issue where some customers are not receiving emails from the DreamHost panel. This includes login verification emails, which are sent when signing in from a new device or location, and password reset emails. Our team is investigating and working to restore email delivery as quickly as possible. We apologize for the inconvenience and will continue to provide updates. October 17, 2026 3:05PM PDT Monitoring - Our team has resolved the issue delaying DreamHost Web Panel emails, including login verification and password reset emails. We're now monitoring to make sure delivery stays stable. Some customers may still receive delayed emails, and expired links can be requested again. We’ll share another update once we’re confident everything is fully resolved. October 17, 2026 4:22PM PDT Resolved - We’re glad to report that this incident has been resolved. DreamHost Web Panel emails, including password reset and login verification emails, are being delivered normally again. If you received several emails, please use the most recent one, or request a new link from the panel login page (https://panel.dreamhost.com/). If you’re still experiencing any issues, please contact our Technical Support team. We appreciate your patience and apologize for any inconvenience this may have caused.

October 29, 2026 11:52AM PDT Investigating - We're investigating elevated load on a number of our Shared Hosting web servers, which may cause slow page loads and intermittent errors for websites hosted on the affected servers. Our team is actively working on this issue, and we'll post an update here as soon as we have more to share. October 29, 2026 2:50PM PDT Identified - We've identified the cause of the slow loading and intermittent errors on some websites hosted on Shared Hosting, and our team is rolling out a fix across our servers. Some websites may continue to load slowly until it's complete. We'll post an update here as soon as we have more to share. October 29, 2026 5:41PM PDT Resolved - Our server admins have finished rolling out a fix across our shared hosting servers, and servers are now fully operational. All web services are operating as expected. If you continue to experience any issues, please reach out to DreamHost Support for assistance.

October 21, 2026 6:46AM PDT Monitoring - Our Operations team has implemented protections against the PHP remote code execution vulnerability across all our hosting platforms, including shared, VPS, DreamPress, and dedicated. These protections are active now, and we have not observed any attack traffic related to this issue to date. Patched PHP versions are being released today. Our Technical Operations team is ready to deploy updated PHP builds as soon as they are available. We'll share another update once the patched builds are available. October 21, 2026 9:04AM PDT Monitoring - We are currently rolling out PHP's upstream fix fleet-wide. Known attack vectors and confirmed exploit paths across all PHP versions remain closed. Additionally, our Web Application Firewall (WAF) is actively blocking any incoming exploit attempts. We will continue to monitor systems closely as the final upstream fixes finish deploying. The next update will be provided once the fleet-wide deployment is fully complete. October 21, 2026 12:55PM PDT Monitoring - We are continuing to roll out PHP updates across all servers and PHP versions. Our systems remain closely monitored as the final updates finish deploying, and we will share our next update once the deployment is complete. October 21, 2026 1:43PM PDT Monitoring - We're continuing to roll out PHP's official fix across all servers and expect it to be complete soon. Sites on PHP 8.1 and older are protected by the mitigations we deployed early, before the details were public. Security fixes for these versions, provided under our PHP Extended Support program, are being built and are expected to roll out within the next day. No action is needed on your end. We'll keep you posted and share another update as soon as the rollout is complete. October 21, 2026 10:59PM PDT Monitoring - We have successfully completed the deployment of the official PHP security fixes across a large portion of our hosting infrastructure. For our remaining environments, our Operations Team is currently staging packages and running final stability tests to ensure a smooth transition. The mitigations we deployed earlier remains enforced, keeping your sites secure while we complete this final phase. No action is required on your end. We will provide another update once the full rollout has concluded. October 22, 2026 4:24AM PDT Monitoring - The official PHP security updates have been applied across the bulk of our network. Operations is currently executing final staging tests and stability checks for the remaining server groups before completing the final deployment phase. All active threat mitigations implemented previously remain live, maintaining full coverage for your application environment. No intervention is needed on your end, and we will send out a notification upon final rollout completion. October 22, 2026 11:12AM PDT Monitoring - PHP Security Vulnerability: Protections Are In Place - The official PHP security updates have been applied across the entirety of our network. All active threat mitigations implemented previously remain live, maintaining full coverage for your application environment. No intervention is needed on your end. October 23, 2026 11:26AM PDT Resolved - PHP’s security fix is now installed across all DreamHost servers, including Shared, Dedicated, VPS, and DreamPress. Sites on PHP 8.1 and older are also covered under our PHP Extended Support program. Thank you for your patience.

October 9, 2026 10:05AM PDT Investigating - Our Operations team is currently investigating connectivity issues affecting the DreamHost Web Panel (https://panel.dreamhost.com/). We‘re working to identify the cause and will share updates as soon as we have more information. We’re sorry for the disruption and appreciate your patience. October 9, 2026 10:37AM PDT Identified - Our Operations team has identified the cause of the disruption affecting the DreamHost Web Panel. We’re actively working on a fix and will continue to share updates as progress is made. Thanks for your patience while we work through this. October 9, 2026 10:49AM PDT Monitoring - Our Operations team has implemented a fix for the DreamHost Web Panel connectivity issues and is monitoring the situation to ensure that the account panel remains stable. We’ll share another update once we’re confident everything is fully resolved. October 9, 2026 11:00AM PDT Resolved - We're glad to report that this incident has been resolved and the DreamHost Web Panel (https://panel.dreamhost.com/) is now fully operational. If you’re still experiencing any issues, please contact our Technical Support team. Thanks again for your patience while we worked to resolve this.

This issue has been resolved.

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This issue has been resolved.

We have mitigations in place and have patched our managed services, including Web Hosting and Managed Hosting for WordPress.If you manage your own server or VPS, you'll need to apply the PHP update yourself.Latest updates and steps can be found at https://www.godaddy.com/resources/news/important-php-security-update-what-website-owners-need-to-do

We're aware of recently announced PHP vulnerabilities. We have mitigations in place and have patched our managed services, including Web Hosting and Managed Hosting for WordPress.If you manage your own server or VPS, you'll need to apply the PHP update yourself. Latest updates and steps can be found at https://www.godaddy.com/resources/news/important-php-security-update-what-website-owners-need-to-do

We're aware of recently announced PHP vulnerabilities. We have mitigations in place and have patched our managed services, including Web Hosting and Managed Hosting for WordPress.If you manage your own server or VPS, you'll need to apply the PHP update yourself.Latest updates and steps can be found at https://www.godaddy.com/resources/news/important-php-security-update-what-website-owners-need-to-do

We're aware of recently announced PHP vulnerabilities. We have mitigations in place and have patched our managed services, including Web Hosting and Managed Hosting for WordPress.If you manage your own server or VPS, you'll need to apply the PHP update yourself.Latest updates and steps can be found at https://www.godaddy.com/resources/news/important-php-security-update-what-website-owners-need-to-do

This issue has been resolved.

This issue has been resolved.

This issue has been resolved.

This issue has been resolved.

We're aware of recently announced PHP vulnerabilities. We have mitigations in place, and have patched our managed services, including Web Hosting and Managed Hosting for WordPress. If you manage your own server or VPS, you'll need to apply the PHP update yourself. Latest updates and steps can be found at https://www.godaddy.com/resources/news/important-php-security-update-what-website-owners-need-to-do

This maintenance has been completed.

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Voice Support Service issues have been resolved. Thank you for your patience.

We investigated an issue affecting our Managed WordPress Hosting and Web Hosting services. During this time, customers experienced intermittent timeouts on the Web Hosting control panel and on websites hosted on Managed WordPress platform. This issue has been resolved.

This issue has been resolved.

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This incident has been resolved.

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This issue has been resolved.

We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.

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We have resolved issues affecting customers ability to load some products into the shopping cart

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This issue has been resolved.

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This issue has been resolved.

This issue has been resolved.